FAQ — quick answers
Answers about shipping, payment, returns, warranty, drops and everything around RCXX. Pick a topic or browse the questions directly.
Tax & VAT
How we display prices in your market, which tax is included and when additional import charges apply.
Shipping & Delivery
Fast, safe and trackable — we ship within Germany, across the EU and worldwide.
Orders & Payment
All common payment methods — SSL-encrypted and processed quickly.
Returns & Support
Hassle-free exchanges, repair service and personal advice.
Product Quality & Safety
We only carry original branded goods with full manufacturer warranty.
Exclusive Drops & Offers
Limited editions, pre-orders and member-only releases — only at RCXX.
About RCXX
RC modelling & diecast shop based in Germany — passion, service and community.
Account
Your RCXX account: order history, addresses, wishlist and newsletter settings in one place.
Repair Service
Our RC repair service in Germany — diagnostics, quotes and expert repairs for all major brands.
Click & Collect
Order online, pick up locally — free and with no waiting at the warehouse.
Sustainability
RC is a hobby for generations — we reduce packaging, encourage repairs and work toward CO₂-neutral shipping.
B2B & Dealers
For dealers, specialist shops, racing clubs and schools we're currently expanding our B2B area.
Still have questions?
Our RC team advises you personally — whether on model choice, setup, spare parts or repairs.
