RCXX Modellbau
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Frequently Asked

FAQ — quick answers

Answers about shipping, payment, returns, warranty, drops and everything around RCXX. Pick a topic or browse the questions directly.

Tax & VAT

How we display prices in your market, which tax is included and when additional import charges apply.

Shipping & Delivery

Fast, safe and trackable — we ship within Germany, across the EU and worldwide.

Orders & Payment

All common payment methods — SSL-encrypted and processed quickly.

Returns & Support

Hassle-free exchanges, repair service and personal advice.

Product Quality & Safety

We only carry original branded goods with full manufacturer warranty.

Exclusive Drops & Offers

Limited editions, pre-orders and member-only releases — only at RCXX.

About RCXX

RC modelling & diecast shop based in Germany — passion, service and community.

Account

Your RCXX account: order history, addresses, wishlist and newsletter settings in one place.

Repair Service

Our RC repair service in Germany — diagnostics, quotes and expert repairs for all major brands.

Click & Collect

Order online, pick up locally — free and with no waiting at the warehouse.

Sustainability

RC is a hobby for generations — we reduce packaging, encourage repairs and work toward CO₂-neutral shipping.

B2B & Dealers

For dealers, specialist shops, racing clubs and schools we're currently expanding our B2B area.

Still have questions?

Our RC team advises you personally — whether on model choice, setup, spare parts or repairs.